Troikaa Group (Troikaa Pharmaceuticals Limited. and Troikaa Pharmachem Private. Limited.) (“Company” or “us” or “we“) respects your privacy and is committed to protecting your personal data.
This notice and request for consent (“Notice“) will inform you about how the Company proposes to collect, handle, store, use, disclose and transfer (“Process“) your personal data.
Categories of Personal Data: We may Process the following types of your personal data:
Identity and/or contact information such as name, physical address, city, mobile number, email address, date of birth, copy of identity and residence identifiers such as Aadhaar or other officially valid documents, Permanent Account Number, biometric information, marital status, citizenship, residential status, etc.
Financial or related information such as income details, employment or occupational information, bank account details, investment and transaction history, risk profile,income tax returns, information collected when you undertake transactions including when you send or receive payments, etc.
Information that you provide about others such as that of your previous employer, family, authorized signatories and other authorized representatives in case of non-individual applicants, etc.
Information such as records of our correspondence with you, your interaction with the company including emails, grievances, etc.
Note: We may collect your personal data directly from you, from third party’s companies, regulators or governmental authorities who may have your personal data, or from publicly accessible sources such as your social accounts where you have made your personal data publicly available.
Purposes of Processing: We Process your personal data for the following purposes:
To meet our legal, regulatory or compliance obligations such as customer due diligence, undertaking data protection impact assessments, data audits, etc.
To provide you with and enable your use of the Requested Product / services.
To initiate legal or regulatory proceedings for enforcement of our rights or defending your claims.
To provide you with customer service and to communicate with you through emails, and other means.
To take actions necessary for prevention and detection of crime and fraud, etc.
Note: We may undertake the abovementioned activities either ourselves or through third parties such as vendors, service providers, other regulated entities such.
Data Sharing: We may share your personal data with parties such as, payment aggregators, payment gateways, payments systems, service providers. In certain cases, these entities, which receive your personal data from us may also be legally required to give you a notice regarding their Processing of your personal data and request for your consent before they Process the same. We encourage you to read their privacy notices and contact them if you have any questions regarding how they Process your personal data.
Withdrawal of Consent: You have the right to withdraw your consent at any time by following the process provided under the ‘Consent Withdrawal’ section of the Privacy Policy. Please note that our Processing of your personal data before you withdraw your consent will not be impacted.
Grievances: If you believe that you have any concerns regarding how we Process your personal data; you have the right to let us know your grievances. Please contact us at the details provided under ‘Contact Information’ below to register your concerns.
Contact Information:
Name of the Grievance Officer: – Mr. Piyush Dhupia
Contact details: grievance@troikaapharma.com
By providing your consent by ticking the checkbox, you acknowledge and agree to the following:
That you have read and understood the contents of this Notice and consent to the Processing of your personal data as described here.
That you give your consent voluntarily, without any coercion or influence from the company or any other person.
That you will provide and ensure that the company maintains accurate, updated, complete and consistent personal data.
The company may Process your personal data for certain other purposes without your consent, where the law allows us to do so such as enforcement of a legal claim against you or for the company to make regulatory disclosures.
For more details about how we Process your personal data for various purposes, your rights under the law, and our privacy practices, please read our Privacy Policy.
